Appalling service and untrained customer service who wants to believe they are right in their assertions. I booked a taxi to get to the airport early in the morning with my wife and my 2 yr old baby, never got any confirmation and was also expensive and then 5mins before the taxi was supposed to arrive, they sent a text to cancel. No apologies, just a straightforward message to cancel the booking. I had to scramble around to make contingency plans at 3.30 am in a foreign land. They eventually called and tried to justify their actions and their refund as well takes 6-10 business days. Pathetic company and would advise anyone to totally avoid them and look elsewhere as these guys are a huge letdown. Wish I could give them -5 star.