Booked my first experience with Welcome pickups via their website. Selected my pickup point and drop point. Made the payment online. And then I was also assigned a driver. No issues until there. 30 mins before my pick up , i call the driver who says he isn't going to pick me up because the fee charged is too low. I call the helpdesk who put the blame on the driver. If your algorithm has an incorrect pricing model, please get it fixed. Don't the blame the driver and then let the customer figure out how to solve the problem. At the end of it, just decided to cancel the booking which they were very happy to cancel given the goof up they did. Never again recommending Welcome to anyone.