Not a great experience this time using WeRchristmas. Ordered a 60cm pre lit wreath to replace last years that got damaged in storage. When the parcel arrived it was significantly smaller than the one ordered and had no functions. Checking the part number showed that they delivered a 47cm wreath! Contacted customer services and had to go through a tranch of questions, upload pictures and then wait for their “decision”. Finally they agreed that it was their fault. Apparently they were out of stock of the one that I ordered!!! Then they told me to send it back and once received would issue a refund……of the price of the smaller one. Then when corrected, they didn’t want to refund delivery! Honestly, it shouldn’t be so difficult. Problems occur of course, but I don’t expect such a drama. I won’t be using them again. Shame, as I’ve used them several times before. Maybe they’re under new ownership?