Dont order anything online from this company! I ordered several items on the 9th December standard delivery and received an email a couple of days later to say they were on their way. When the order didn't arrive, I looked at order details in my account and it says they wont arrive until after Christmas! This was not mentioned when placing my order! So I tried to cancel but nothing has been confirmed. I have emailed them twice! No reply! No phone number for customer services or at all! I always thought WHSmith was a reputable company. Please don't waste time and money buying anything online from them. I'm so disappointed and annoyed as I want my money back and also a response to let me know what's happening!!!