I had no issues with the company up until now. I have ordered a book from the Step into Reading series about baseball a few months ago. I waited weeks and weeks and eventually I got an e-mail saying that my order got cancelled as this book is no longer available. Well if it’s no longer available then why have it on the website available for ordering? But anyway, no problem! I’ll just order a different book from the same series. Again, waited weeks and weeks and I recieve the SAME e-mail. The book is no longer available. WHSmith, could you please not bother putting books on your website that aren’t actually available to order? Because it’s a massive waste of time for people to order them and wait, only to find out that their orders got cancelled. Thanks.