On 18th July I paid £3599.99 for a conservatory from Wickes web site. It claimed to be in stock and delivery would be within 28 days. On 18 September parts finally arrived but some were for full height kit as ordered and some were for dwarf wall kit and some (roof glazing bars) were damaged and unusable. I dealt with at least nine customer service people over this issue, they received photos and accepted that I had wrong and damaged parts but just keep blaming supplier Euramax who failed to respond at all to anyone. I was left with tall windows a short frame and an unusable roof. I only finally received replacement parts on 26th October. 100 days since payment