I unfortunately spent £440.00 buying French doors from these sharlatons and this is where my disaster with them begins. The doors arrived on the very last day of time slot given with limited and indeed poor instructors how to fit them however fit them we did. First the frame which wasn't plumb and the top was 5mm wider than the bottom but with a little jigery pockery we got it fitted due to the fact we had a professional doing it. Once the frame was fitted we fitted the slave door only to discover the keep plate was missing, then whilst fitting the locking door it was discovered that the storm guard on that door was missing leaving a 1 inch gap at the bottom. Then worst of all when attempting to lock it the lock doesn't work either. I immediately called wickes customer services who requested photos which I sent and was promised a call back as soon as they had spoken to their supplier, here I am a week on with a building that's insecure meaning my insurance is null and void, and that I can't leave my house I have water pouring in 3 children in the house and Wickes are doing nothing I have spent many hours on the phone. They can't get hold of their supplier, and will not give me a refund either until they have their door back despite the fact they are a multi million pound company and I can't afford to get new doors until I get my money back. So they want me to have French door size gapping hole in my building in mid November because their supplier isn't getting back to them. They keep passing the buck to their supplier which funnily enough i don't even know and will not accept that my contract is with them, Wickes is the name on my bank statement, Wickes is the name on my receipt. I am demented with them. Every day I call them every day they promise to call me back and never do!!!! The stress this has caused you can't imagine they have effectively stolen my hard earned cash and left me with an insecure leaking building that's getting damaged. Worst consumer service I've ever experienced.