What went right would be much quicker. Bathroom ordered in September. Work started in November. Middle of January it is still unfinished. Part of the toilet was delivered and part of it was missing. It turned out that the toilet was discontinued. We had to source the toilet ourselves. The sink worktop was missing in the delivery and it took phone call after a phone call to sort it out. We were dealing with the most inefficient Customer Services Agents who promised to do things and never did them. The pump was not delivered on time and we had to chase and chase that too. One of the shower panels was the wrong size and it is still to be delivered. The fitter had to fit one correct and one incorrect size!!!! It is still be swapped! The cabinet above the sink was incorrect size ( too large) and the correct one one was supposedly delivered on the 19th of December and despite the confirmation of delivery e mails it never arrived. The delivery can not be traced on line as the delivery number is not recognised! Wickes is the most inefficient company I have ever dealt with. We were planning to have our kitchen done and needless to say they will never ever be used again. The right hand does not know what the left hand is doing and how they are still in the business is beyond me but rest assured I will advertise this chain of incompetencies everywhere. This is just a start.