FIRST & LAST TIME I WILL USE WICKES!!! Ordered for the first time ever and been TOTALLY let down. Chose a Delivery Date, got text confirmation on the morning of delivery that it would be delivered on chosen/given date (21.12.20) - NOTHING (having waited in ALL day for an ALL DAY delivery slot!! Went on Wickes "Track my Order" link - Said my Order had been delivered!!?? Contacted the call centre on 22.12.20 - who confirmed that on THEIR Tracking system it had NOT yet been delivered and was out for delivery on 22.12.20. So again waited ALL day - SURPRISE SURPRISE - NOTHING AGAIN!!! Called Customer Services again today 23.12.20 and NO APOLOGY and now been told that I have to wait until Wickes have contacted the Courier and heard back BEFORE they process my Refund, which then will take 14 Working days!!!!!! TOTALLY UNNACCEPTABLE, WHOLLY INEFFICIENT AND TERRIBLE CUSTOMER SERVICE. BEWARE!!!!! I WILL NEVER USE A WICKES STORE/ONLINE EVER AGAIN