I was considering using Wickes to refrubish my bathroom. Had a home visit booked for Saturday 09/01 which was rearranged to 12/01 after me and my girlfriend waited for hours for someone to show up. Tuesday comes along and my girlfriend tells me they're coming eariler than planned as another appointment was cancelled. Once again, we waited for hours and nothing. No phone call. Absolute Zero. We did have another appointment with this yesterday but we decided to fob them off since they're wasted our time... TWICE. We've gone elsewhere for our bathroom after coming across this site with all the 1 star reviews. Definitely dodged a bullet. WOULD NOT RECOMMEND. Do better, Wickes.