After having a Wickes bathroom installed just under two years ago and spending over £10k in the process to them, We have encountered numerous issues which we contacted them about 6 months back and receiving no responses, we have chased again and finally got a response. This was regarding a broken shower holder and also the broken button on the shower, and also there is a split in the shower tray right underneath the glass. Customer services are shocking and unwilling to accept the liability of the damage. With the shower tray they are blaming this on impact. The split is right under the shower screen and going both ways so any impact would of caused more damage and also damaged the glass which it hasn’t. This is definitely not due to impact and makes me question the quality of goods that were installed. This is a shower tray which should be built to last but clearly not. We are massively been given the run around and being fobbed off. Wickes have basically said that they cannot do anything and I need to appeal if I feel there response is unacceptable, from a company such as Wickes this is an absolute shambles. I will be appealing as this is unacceptable. My advice will be to avoid at all costs and give a company your money who will actually give you the service and aftercare you require. Shocking Company.