What went wrong? More a case of "what went right", Paid out around £10,000 for a kitchen in 2017. and so regret going to Wickes. I strongly advise anyone thinking of ordering ! a kitchen in lockdown to please do yourself a favour and wait, if possible.do some research There are far better.places to make this rather important purchase..And don"t agree to anything or sign anything until you are 100% satisfied thst you have what you paid for. My list of issues us too long to mention here.. Please taje my word for it. I would never recommend this company to anyone