Recently bought a bathroom, the designers in the Wickes store were really down to earth, easy going people who made me feel at ease with my choices and all round good experience, however more product knowledge would have been good as a few bits of my bathroom caused problems e.g. the shower control being thicker than my walls, so had to build a new one. The delivery has been the worst delivery experience I have ever come across, with the toilet being delayed 3 times and only told the day beforehand it was going to be delayed a third time which caused huge issues with tradesmen and skip not being used. 2 deliveries to actually get the correct shower tray which was 2 weeks apart and 3 attempts to pick up the wrong shower tray they delivered first time round, each time I was met with "don't have a collection, so I can't take it" not my problem?! You've delivered something wrong, take it back, you don't need a collection. Extremely disappointing after what was a really exciting and positive start with the designers. Same day update: shower tray collected at the third time of asking but, no toilet still after it was supposed to be delivered. No communication. Appalling service. Absolute avoid.