Ordered kitchen units. All but one unit was to be delivered a week later. The remaining unit was not available for delivery but was available for click and collect locally. Paid on line for the lot. A couple of days later received notification that the click and collect unit had been cancelled and refunded. Contacted Wickes and was told they tried to contact me about it. No missed calls/no voice message/no email!!! Rest of kitchen units pointless without this unit so cancelled order. Told refund in upto 5 days. Meanwhile message from delivery company telling me when my order would be delivered. Phoned delivery company. Wickes had NOT cancelled them- apparently this is common. I advised delivery company not to come. They didn't. Contacted Wickes to chase up refund. Was advised they would also refund proposed delivery charge of £5. Delivery charge refund has been received. Delivery cost refund arranged AFTER the apparent refund for the remainder of the units. I have STILL not received somewhere in region of £1,169!!! WHERE IS MY REFUND?????