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Spent £330 on decking which had to be delivered. Given delivery date, nothing arrived. Managed to find out by delivery company it was accidentally left off the lorry? Since then, I have been constantly telephoning Wickes to find out about my delivery and when it will arrive. Not one customer service team member has been helpful. One promised to call me back but no call. I still do not have my delivery and getting a bit frustrated with dealing with unhelpful Wickes customer service! I am wondering if I will ever get this order as I can't even get an answer from the delivery company now. Very very poor experience.
3 years ago
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Wickes has a 1.5 average rating from 1,702 reviews

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