Had problem with my bathroom cabinet as the gloss coating on front has bubbled and come away from edges, phoned local Colchester branch, left hanging for 20 mins then phoned back and told to ring customer after care. Contacted aftercare and promised they would phone manufacturer and get straight back, never did so phoned again couldn't get same guy so this other guy promised same thing never got back, chased him several times with no response, Now fed up as a simple yes or no they can or can't help me would have done. This went on all week when I asked to speak to a manager all were in meetings, of coarse they were! Couldn't get the last guy I spoke to so this new guy Arron said he would ring manufacturers and get straight back, to give him his due, he did with the fact they couldn't help me as out of guarantee, apparently the kitchens have 10year and the bathroom cabinets only two, although made by same company in same factory using same materials, why could they not have been honest in the first place? Nothing but a big old runaround. I will never use this company again, their loss!!