We ordered some fence panels from Wickes. These were not delivered. We had no communication as to why and due to this we cancelled the order. I know now that the forklift truck broke on the day of delivery. We waited in but no phonecall to inform us. Had we have been told we would have understood and not cancelled. I still want the panels but not from Wickes however I have to wait for them to refund the money. We were considering Wickes to assist us with home improvements but taking into account our recent experience we will look elsewhere. Disappointing experience at best.