Awful customer experience. I ordered a radiator and a shower, at 2pm on the day of delivery, half way through the 7-7 delivery window, I receive a phone call telling me it won't be delivered and they can't tell me when it will be delivered. So I had to cancel the plumber I'd booked and am now playing a waiting game to see when it'll arrive. I'll track my order on their order tracking system, oh wait, no I won't, it's marked as complete and delivered in the order tracking system. What do I have to do to get an update on my order? I have to contact them. Puts the onus completely on me to track my delivery, so a terrible customer experience and a lesson learnt - if it says it's in stock on the Wickes website, it might not be and you won't know when it will delivered. Better order from somewhere else next time to save time and effort.