I had a shower room fitted by wickes using their products, February 2020, before first lockdown. The installation was of poor quality as the shower is leaking, silicone has holes, laminte peeling off. When I contact Uxbridge, the manager, Jill she said get in touch with the sales men who sold it to you but he no longer works here, here is his email. I contacted Mark and he stated that the silicone is under guarantee and will pass on the photos to the team further up the chain. Weeks later someone called Katy requested further photos and patronising suggested we were using harsh chemicals, totally unsubstanciated and neither of team have come to inspect. The team have concluded that this should have been brought to their attention earlier, but the country was in lockdown. I would not recommend wickes as they do not come back to fix and problems even during guarantee period. I sure they are breaking the law. Katy emailled back to say decision is final and cannot be reversed and Wickes are unwilling to overturn this decision. I wish I had done more research before using Wickes. It a very unethical company.