Worst company customer support ever!!! DO NOT BUY, unless you want your items missing and Wickes not being able to answer where the items are. I have bought some underlay for my laminate flooring. It was supposed to be delivered today. Delivery driver never showed up or called. I just received a text message saying that I need to re-arrange my delivery, as driver was unable to deliver the items. How? Why? I was at home all day expecting delivery. Wickes customer support is absolutely clueless and unsympatheticin trying to rectify their delivery drivers mistake. Oh, and they are quick to take your money - but when I requested a full refund and to take my service somewhere else, I was told that refund can only be issued in 72hr. So if you are doing a house remodel/redecoration - DO NOT trust Wickes delivery service as it is horrific (so as their customer support). Order nr: HY-655530134