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Beatrix Scutt
Never again. I ordered some planters and they delivered the wrong ones, took several days for them to collect these and then another week for the correct planters to be delivered. I then ordered some compost which was next day delivered, had a text to say delivery will be between 1pm-6pm, waited all afternoon and nothering. Got in touch with Wickes via live chat and was told someone would call me within 4 hrs again nothing so i've got in touch again only to be told the previous live chat gave me the wrong info!!! 5 min later and received a telephone call from customers services saying she didn't know why the order wasn't delivered but could deliver on Saturday i said i wanted the goods the next (Friday) but they were fully booked. I've now cancelled the order. Total shambles.
3 years ago
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Wickes has a 1.5 average rating from 1,707 reviews

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