DO NOT USE WICKES, we bought a kitchen from them 5 or so years ago, everything was fine and we were happy with the product until our counter cracked along the drainage grooves (where you dry your washing up). Apparently the grooves were cut to shallow by Wickes and over time this caused the counter to split. We spent weeks getting through to the right person at customer service to resolve the matter, when we finally did they said they wouldn't do anything.
We finally took them to Small Claims Court, where they eventually decided to settle and replace the counter. We were sent a new counter which was dropped on delivery damaging it, as well as being the incorrect size for our kitchen.
We've now been waiting for 1 month with a huge damaged counter top in our small living room and no one at Wickes cares or will resolve the matter. We have a new born child and are living in a building site. WICKES YOU SHOULD BE ASHAMED.
3 years ago
Wickes has a
1.5
average rating
from
1,707
reviews
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