Wickes delivery and customer service - Makes a bad example of LET'S DO IT RIGHT Disappointing delivery of my tiles. Because of unavailable delivery lorries with a pallet truck, myself, wife and the driver had to manhandle 22 packs of tiles to my doorway. We also did not benefit from a text or email with approximate delivery time. 10 Aug 2021, 19:13 BST Dear C/S The information you provided is not the normal delivery expected (you have made this situation worse). *This was also confirmed by the delivery driver* who stated it would normally be delivered on a truck with a pallet truck available. Previous deliveries received from competitor building suppliers follow this procedure without any problems. Responce from Wickes - within terms of delivery!