Our bathroom installer is one of the best and deserves 5 stars. The delivery was all smooth sailing, so no complaints there. However I am not happy with the bathroom planning. I voiced my concerns prior to the work being carried out but was fobbed off. The planning in one word 'impractical'. The shower bath end is too narrow making it impossible for an average-sized adult to use with ease. So showers only for us. What a waste of money and a bath. The placement of the bath makes it difficult to get in and out of. Had the bath been put in the same place as the existing one there would be no issue with exception of its narrowness. We have lost vital space that was needed for storage. I suppose we will get used to the layout but we will have to replace the bath in the near future. All because our concerns were ignored. The workmanship of the installer is excellent, the quality of the products (except suite) is excellent. A huge expense to not be happy with the end result. Gutted, to say the least. Wickes, if you can not listen to your customer's concerns, you do not deserve the custom.