Purchased a kitchen 2005 with a 10 year guarantee (what a joke), during Lockdown I noticed a defect on the fridge door, on closer inspection there were a few doors like it. I waited to contact the store when Lockdown was lifted, the Store and Head Office was contacted only to be told the Atlanta White Range they no longer sell or make, and the guarantee on the doors is only 5 years. I have been passed around, So basically they do not want to know, had I know this I would have contacted Wickes straight away and that would have been 4 years. No one has been to inspect they have said i have used products on them and not wiped it off. I know I have not because with gloss you have to buff it straight away or it looks a mess.
The guarantees are a waste of time. It is not my problem that products are not available, they should not commit to guarantees if items can become obsolete/no longer available.
Do not trust Wickes.
3 years ago
Wickes has a
1.5
average rating
from
1,707
reviews
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