Is this really going to make a difference? Will anyone from Wickes take notice?!!
Planning my kitchen was good and I like the units I have bought. But the fitting of the kitchen was extremely poor. I used the fitters as supplied by Wickes. They were always very rushed, did things not on the plan and with no consultation to me first. I was overcharged by £700 for services not agreed to. Shoddy workmanship -- cupboards misaligned; cupboard handles fitted vertically not horizontally; split, old, perished gas hose fitted to new cooker (are these fitters really Gas Safety registered?!) but I was accused of supplying this hose!!!! Laminate floor fitted, but incorrect door threshold bar fitted which has now damaged the flooring; join in the Alusplash which shouldn't be there but has sharp edge which I have badly cut my finger on.
Sub-contracted fitters not regularly supervised so no-one inspects their work.
I made a complaint, but only Customer Services dealt with it. The Regional Installations Manager remained "incognito" to me. I asked that the fitters were supervised and the serious problem of the leaking gas hose was investigated. I have had no communication yet, and this was in August 2021.
3 years ago
Wickes has a
1.5
average rating
from
1,707
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.