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Anonymous
Poor Bathroom Installation & terrible customer service to resolve a long list of problems and poor tiling. Starting from the installation date moving twice. Coffee split on carpet and taken days to clean up and still showing. Deliveries turning up, no due care for my home and on top of this having to carry up the stairs 60kg+ Shower doors and 20 packs of tiles, all by myself. A Hippo bag left for 3 weeks, which is on a shared communal area of grass still not moved. Terrible tiling, which was flagged almost a week ago with CS wickes, the tiles are cut badly and different shapes going up wall (informed tiles cannot be cut straight and the wall is not straight in the bathroom, even after plastering and the house was built in 2098) was told Wickes will get back to me last week to resolve this issue and the many other issues listed. I wanted someone to inspect this poor workmanship, which I haven’t heard anything back on. Paid a lot of money for this job which was booked months ago all through wickes and their “verified” tradesmen (June 2020) and it’s been a terrible first experience. I am really disappointed and upset by the service and no care taken with my home installation.
2 years ago
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Wickes has a 1.5 average rating from 1,703 reviews

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