Ordered polycarbonate roofing, attachments bars and all the fittings. Wickes didn’t deliver the quantity I ordered, several expensive parts were missing. I queried this with the delivery driver - he said they didn’t have all the quantity of parts I ordered for him to collect at my local store. He said I might receive them from somewhere else in another delivery but didn’t know when - I’m still waiting. To top it off i emailEd Wickes with my issue only my to get an auto-reply saying they were having IT issues so couldn’t respond. I therefore queried it via their on-line chat and was told to take any damaged goods back to my local store for a refund and the chat ended! I just want everything I ordered as I can’t complete my build without them. Very poor customer service.
2 years ago
Wickes has a
1.5
average rating
from
1,693
reviews
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