Awful experience buying from Wickes!
I brought 5 pine internal doors which arrived with torn packaging - damaged wood, split in places, poly-filled in areas, chipped, and marked with ink.
Wickes advertise expensive high-quality goods and then expect customers to accept poor quality items, or rectify the damage yourself.
I spent over an hour waiting on their customer care helpline and eventually gave up.
I sent an email and arranged for one of the badly chipped doors to be replaced, a week later a new one arrived with poly-filled gapped holes on it. I despair, the stress has made me feel quite unwell. I'm going to seek compensation for the upset, time off work, and distress the company has caused me. I would never shop here ever again.
2 years ago
Wickes has a
1.5
average rating
from
1,693
reviews
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