Please please please Avoid Avoid Avoid Please please please Avoid Avoid Avoid I am 40 years old and have never felt the need to write a review, be that good or bad. However, my recent experience of buying a kitchen through Wickes deserves a mention in the hope that I can steer any potential customers away from the inevitable. The inevitable being that of disappointment, dispare and total frustration. I spent £16k on our dream family kitchen in November with the goods then arranged to arrive on the 12th March. Plenty of time to get things organised you'd think. The delivery arrived with several key components missing which I was not advised about. I called immediately to request an update and was met with total incompetence and a lack of willingness to help. Many calls from myself then followed until a new delivery date was finally provided (22nd March -10 days on from the original delivery date). But no, after waiting well past the rearranged delivery time slot provided I again had to call for an update. To my horror I was told the parts were still out of stock and would not be with me until the 31st March. Again, the lack of sympathy and understanding was appalling. I requested to speak to a manager and received email confirmation that they would call me without fail the following day. No call happened so I chased day after day until 5 days later I finally got to speak with a manager. It was a relief to start with but then I was met with the news that only part of my missing order would be available on the 31st March and that the remainder would not be available until mid April. I took that opportunity to cancel the appliances now due in April and was able to source and have delivered the exact models in a matter of days (and considerably cheaper). A 9 day installation project is now on day 23 as I wait for the fitter to complete the job. What should have been an experience to remember in a positive way will be remembered for all the wrong reason. I feel so let down and dispondent by you Wickes. You took my money in a heart beat and then treated me with total disregard. I have had to call you 23 times for updates yet only received 1 phone call from yourselves. How can that possible be right when all the failings are with you? If you are reading this I ask that you seriously consider an alternative kitchen supplier. I'm usually a go with the flow kind of guy but I just couldn't sit back and say nothing. Read other reviews, sadly there appears to be a trend of experiences not too dissimilar to mine