Very poor service from beginning to end with design, delivery and fittings of our new bathroom which only became apparent when installers arrived to start work.The design was flawed and all items delivered didn't fit. Installers had to source other items. A number of items weren't delivered. Basically we had to completely compromise in what we had actually wanted. Complaints procedure flawed, no responsibility taken, excuse after excuse, blaming everyone but themselves. Avoid this company at all costs. We have referred matter to the Ombudsman and await their decision.