Ordered £600 plus of wood to build decking and pergola 2 weeks ago, have been delivered twice four bent main posts, customer service are total joke, they tell you untruths to get you off the phone (fulfil their quota of calls ?) no one rings you back, branches blame each other and head office, they send texts saying goods will be delivered today and then don't arrive (2 x) wasted days off work to revive goods, paying workmen to do nothing as cannot proceed with work without main posts . A separate van has been twice to pick up the banana shaped posts, but doesn't bring replacements ( as cannot be done like that apparently !) Obviously no quality control when goods are sent out. No compensation, offered £10 gift voucher from "Customer service". Will never use Wickes online again, total shambles and joke of a company.