It would take an essay to describe the hassle we have had with Wickes! But basically do not get your kitchen or bathroom fitted with them! We were meant to have our kitchen and bathroom done within 2 weeks in October, but we are now in March with it still not finished. The actual products are fine but the organisation of the installation team is an absolute shambles, they are nice people so feel harsh criticising them but enough is enough. I can’t count how many times over the past months they’ve promised to turn up and they don’t. They’ve even told us to book a night away so they could varnish our floor but when we got back we realised they hadn’t completed anything (the floors never got finished and we ended up getting someone else in to do it), what a waste of money! A lot of the extra work they’ve had to do is due to shoddy work they did in the first place, I wonder whether they think because we are young we wouldn’t notice? We are currently waiting for them to fit our new washing machine as they sawed into the original one they fitted, however, the new machine has been sitting in our living room for weeks with no sign of them turning up or picking up their phone. Who knows when this drama will end but it’s really soured our experience of buying and doing up our first flat. We went with Wickes because they are a builders merchant and they promised us competent installers, they said they are capable of any job we ask of them – we were essentially sold a lie. We have tried Wickes customer service but they are ignoring us. All we ask is for a competent builder to come around a finish the job, but apparently, that is not possible? Wickes are very willing to take large amounts of money from you but will do absolutely nothing when things go wrong. We are trying to get the job finished and get some sort of refund for the stress this has caused. If it doesn’t happen we are going to have to take legal action. DO NOT PUT YOURSELF THROUGH THE SAME STRESS!