Terrible company, still trying to get our bathroom completed, Customer Relations and in particular the store design team never come to emails or telephone calls. Material delivered randomly and without notice, material shortfalls and told “ we don’t include traps, WC connectors, radiator valves, skirting boards, architraves etc until you make a fuss, then they agree to supply and then don’t order them. Material not required not credited. Shower boards delivered damaged and a week later still not re-orderd due to IT issues, then told they have been to check with the manufacturer and they haven’t. The specialist works quote is a joke and going to cost £2000 more. You then get a text to say all works completed when the shower enclosure , shower boards, pipework to shower, extract fan, lighting pull cord and sealants have not been completed. I would not recommend these in a million years, avoid like the plague