Tried to book someone for a design for a kitchen! As they advertise!! Well unless your doing a bespoke kitchen they don't do this! Also the customer service is appalling was told to go into the store. First lady l spoke to was very patronising. You have to tell them if you want it installed by them or not! And how much your spending? Which is bizzare! The last lady l spoke to was nicer but just kept repeating herself. Basically saying if your not paying 20k upwards you'd have to measure it yourself? They contact you quickly but if your in the "basic" range! Here not mine words then your on your own she did mention a video design. But l take it you have to measure it yourself. Kitchens start from 4k I've heard a lot of bad reports about wicks and l can see why. As a disabled person l couldn't possible measure it. Reading further reviews, I'd avoid.