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Anonymous
The laminate flooring I purchased from Wickes creaked + squeaked badly after a couple of months following installation by a professional flooring specialist. Wickes tried to absolve themselves as a flooring inspector concluded that my floor was uneven. Why then did the previous laminate flooring in my flat never creak for over 12 years? They send 'impartial' flooring inspectors who give the answer the seller/manufacturer wants to hear (i.e. the client is at fault). Having responded to my review on their website (misleadingly blaming my floor when it was their faulty product) there was no option for me to answer back. Btw, if I was in the wrong, why was I awarded a full refund plus damages??? I will never buy from them again.
8 years ago
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Wickes has a 1.5 average rating from 1,703 reviews

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