Awful customer service, bad communication, rude conduct. Do not use this company. We have received appalling customer service from Wickes over the last four months. This includes verbal abuse, lack of communication (sometimes non existent) and extremely poor customer relations. The poor customer service spans over four months and is still ongoing, Wickes have taken very little responsibility for these issues and we’ve felt fobbed off each time. Our very small bathroom which we were told would be completed within 10-12 days is still not near completion on day 17. We have made a formal complaint to Wickes and received no response. We have contacted a legal ombudsman that Wickes have refused to mediate with. The next step is legal action. This is the worse experience we have ever had with any company. Steer clear from any dealings with this company as it is not worth the stress and upset.