Went to the new Stowmarket store in Suffolk today, its been open about a month pay & collect what a joke, fill in card as required, take to till, girl put in numbers into computer but 4 sets of numbers were not in the computer system so she spent 25 min looking for items in the back of store and the couldn't fine 2 items so left with out them, when I got the invoice some items where totally different prices than shown in the book did get 15% discount for the wait but still cost a lot more than thought, good job I had not priced job beforehand. Used customer toilet what a mess, toilet filthy no hot water or hand soap the store had only been open 30 min whats wrong with the old fashioned way of putting items on shelves and customers picking the off 100, times quicker.