Had a bathroom fitted and during installation I had cause to contact customer service.
First of all ,Each time I tried I just got put on hold ,then got cut off.
So I tried E.Mail which they ignored.
Then I got a call from someone called Lauren who told me she was my 'go to person if I needed anything '
I tried calling her several times and got cut off.
Eventually the bathroom got completed,However after nearly 4 weeks ,All the scrap 'over a ton of it ' From my old bathroom still hasn't been collected from my garden.
After threatening to load my car bit by bit and dump it at their showroom in Blackpool, They still haven't arranged collection.
It's like ,They have had my money ,So now they don't give a toss.
Please avoid dealing with Wickes because their customer service is non existence, They are so rude and unprofessional.
I have no alternative now but to carry out my threat of taking the rubbish and dumping it at their showroom.
My patience has run out
3 months ago
Wickes has a
1.5
average rating
from
1,693
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