I have had the most horrible experience of the 3 bathrooms I had freshly installed in my home- I have to say the designer in the store was polite and good, however our nightmare started soon after this stage.
The installer supplied was a Mathew Baker installation company from Northallerton. This guy is incredibly rude, incompetent, racist and dismissive. The work was done in a very incompetent manner which left several problems for us to deal with and with NO support from this guy. On top of this Wickes have taken NO steps to remove him from their ' approved installer status' which is nothing but corrupted boys network helping each others and supporting each others mess.
For the past 6 months I have been fighting for my right and yet it is to get resolved! I have not only wasted my £20000 on these incompetent people, but also have received a constant ridicule and racist attitude from these people to make us feel unwanted and troublesome.
I wish I had NEVER gone to Wickes and their horrible installers and have taken some reputed company.
This whole experience has given us sleepless nights for past 6 months and I would NEVER EVER recommend this company to anyone in my life!! I wish I could rate these guys a 0, but they have not made this on deliberate reason.
2 months ago
Wickes has a
1.5
average rating
from
1,693
reviews
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