Ordered a kitchen back in January 2023 & it’s still not finished.
Dealt with over 14 members of head office staff, get promised the world & get nothing.
Kitchen was designed by Wickes designer & installed by Wickes installer, yet so many mistakes & unfinished.
The installer was a bully to the point I had to change my locks as I felt threatened by him. Get told on over 20 occasions that someone is going to come & sort it out & YES still over a year later nothing has been done.
I have been bullied from the moment I had concerns. I’ve been In refurbishment for over 30 years & have never experienced anything like this.
So wish I had read reviews on them & I never would have ordered from them.
My designer had all details of my over spec etc & the full space of the room, before the old kitchen was removed & once the old kitchen had been removed, he came again to double check!!!
Nothing fits as corner spacers weren’t put in place, bridging units don’t open as they hit the new lights fitted by the installer, dishwasher door doesn’t open as it hits the oven door etc etc my list is endless.
As mentioned before head office do nothing. 3 members of staff explained that the kitchen needed to be removed & correctly fitted with all spacers etc yet this was never done .
After over a year of trying to get this sorted I’m at the end of my tether of pure incompetence & B.S.
2 months ago
Wickes has a
1.5
average rating
from
1,693
reviews
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