Login
Start Free Trial Are you a business?? Click Here
AN
Faulty door delivered (very obvious manufacturing faults). Customer service advised it would be a 48 hour turn around on replacement. That sounded fair enough. However it’s actually taking SIX days to replace the door (which was in stock) - delaying ongoing work by a week. Had I ordered the same model door online, Wickes promises next day delivery. Why should it take 6 days for your customer service to deliver the same product? If you sell your customer faulty goods, replacement should be done quickly and efficiently - not take the better part of a week. Incredibly poor customer service compared to competitors.
6 months ago
Read Wickes Reviews
Wickes has a 1.5 average rating from 1,707 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial