I ordered over £1k of wood flooring and given a delivery date, 03/10/16, I took the day of work only to to get a phone call stating that wicks was "very sorry" but 10 packs of my 40 packs of flooring, was "left in their rear yard" and that they could deliver the next day 04/10/16 On the next delivery a totally different type of flooring arrived, on calling wicks all I got was a another "sorry" and told they were out of stock till the next day 05//10/16 so they could redeliver on 07/10/16 which was no acceptable as I was not taking a third day off work, so delivery has been arraigned for Saturday 08/10/16 with no time slot. So all in all I've taken 2 days of work sent my builder away and have to live with a stripped floor, probably until Monday 10/10/16 and all I get is "SORRY". Not good enough