Awful service from start to finish. 5 weeks after the job which was meant to last 5 days - not finished. Kitchen installer highly unprofessional. Often didnt turn up after I had taken the day off work, and when he came left after a few hours. Wrong items delivered repeatedly. I reported the fitter to HMRC fraud team after he tried to charge 20% extra to pay by bank transfer (he isn't VAT registered, of course) - this is 'company procedure' he says. Kitchen isn't finished but I want this to end, so I've told him to leave and not come back. I've now been waiting a week for the woman who is dealing with my case to call me back. In the meantime, two of her colleagues phoned to find out if I was happy with my kitchen - which my fitter has reported to them as 'finished'. No, not at all. But they will of course leave that in her hands. If she ever actually calls back. Absolutely no positive comments at all. Total time fitter spent in my house? 7 days. Total cost? £3,200. Over £450 a day to be treated like rubbish. My advice - Avoid like the plague
7 years ago
Wickes has a
1.5
average rating
from
1,703
reviews
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