Ordered Ohio unit for a extension to exciting kitchen courie message say will arrive Wednesday between 0800 1800 took day off now delivery message came 715 pm will deliver tomorrow took another day off unit arrive pm one resembled fire kinderling spoke with customer service sent pictures no reply spoke to them following day the answer is we will arrange collection of damage unit (another day off ) then will issue a replacement to be delivered (another day off) morale of the story would of been cheaper to use HOWDENS lost 5 day pay please think twice before ordering online