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Gerald Futcher
Well I would just like to say that it took from 12 September 2016 till the 12 December 2016 to fit and make right a kitchen that is 3m by 2m .. Must say the fiter was A+ but the sales person was D- ... Signed paper work then was told sink not in stock for a mouth ... Told find one your self and we will reimburse you (what am I paying for ?!! ) so it started ! I spent so much time chasing the sales person that I could of had a desk of my own in store!! They ordered the Wong fridge And told fiter to put it in any how ... When telling one of the sales team I was told when you during it back we can order another one (not my job) ... Also told ring warehouse Or help desk because they would not talk to sales person ... One door was ordered 4 times before getting it right .. I think that I was personally project managing the instruction! For all my time running around and ring and stress and banging my head agenst a brick wall I was offered just £250 which is just 4.3% ... Attitude and customer care not at the forefront ones you have signed the paper work ( examples of this is Arranged meeting with manager through sales person... So take day off, then told manager not in after having a week to let him know about said meeting .. So as you can tell not a happy person at all ... Will not be recommending this store to any one ... :(
7 years ago
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Wickes has a 1.5 average rating from 1,703 reviews

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