Such a terrible experience using Wickes to install my kitchen. I would urge anyone to stay away from them.
Terrible quality fitting. It took 4 visits and 2 fitters. Under cabinet lighting taped up with masking tape, poor cutting, units damaged, fridge freezer plumbed incorrectly, diffferent colour grouting and poor grouting and the list goes on. The installation manager described it as 'normal snagging!'
Slow - Was told it would take 7 working days but still not finished nearly 3 months later as flue doesn't work
Untrustworthy - given incorrect information that I had to check with independent fitter
Terribly over priced for the service you get
Terrible customer service - complaint responded to by email with a 'computer says no' type answer. No empathy and understanding for the experience you've had and appreciation of how disappointed you are when you've waited and saved for 5 years to pay a lot of money for a new kitchen.
The whole experience has taken its toll on my family and health
Stay away from a Wickes installation! Give your money to a company who cares
7 years ago
Wickes has a
1.5
average rating
from
1,703
reviews
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