Terrible customer service, staff very RUDE and do not care about customer service. Should be avoided if at all possible. Arranged mutually convenient delivery day, told would be am slot, rang after being passed from pillar to post and wasting time on the telephone (sure was left hanging on for 15 minutes on purpose) only to be told was not happening on the day so it will the next day. Spoke to a very RUDE Maidstone manager who, said it would be an all day waiting time and I could complain if I wanted to as it would only come to him. What an unprofessional attitude. It is almost as though they are providing a service for free. Waited and surprise, surprise NO DELIVERY. Upon ringing again, wasting at least 30 minutes on the telephone and speaking to about three people and threatening to complain to OMBUDSMAN got boards delivered the next morning. Also had to delay workman and wasted two days at home. Would even give 1 star as completely unsatisfactory behaviours by Wickes Maidstone Branch staff.