Wickes will be fast to take your money. All smiles and so so helpful when selling......... I spend over £1k on a shower suite for my invalid mother. But when it goes wrong they are totally not bothered and will pass you from pillar to post always blaming someone else. When I purchased "design consultant" confirmed all was in stock. Paid rapid deliver because I was arranging my own contractor. Received multiple emails confirming delivery 1st March. Great......... or so I thought. 1st March arrives and partial delivery made. No radiator, no shower fittings. I called their CS. Told they would chase radiator and resend the shower fittings. Told should have delivery 2nd Mar. Asked for call back. No call back. Builder calls 2nd March. Still no delivery. Call CS again. They clearly have loads of irate customers as they're really not bothered. Radiator out of stock - Delivery 9th. I have a builder on site. Delivery 9th. Nothing we can do. Radiator supplier at fault not us. Where are my fittings? Delivery 3-5 days. But you made an error. Yes delivery 3-5 days. So I paid rapid delivery give me credit. Can't do that you have to talk to design consultant. bye!!!!!!! Design consultant - problem is with radiator company not wickes. I paid wickes. Yes but fault is with radiator company not wickes. Wickes delivered what we could on time so no refund rapid delivery........ This iis standard policy from Wickes. It is highly likely you will have a problem and when you do they do not care. They have your money and will blame anyone else apart from them and take absolutely no ownership in resolving. I will never buy anything again from Wickes and I would encourage you to go to Howdens. They are honest, service great and were £900 cheaper on a kitchen