Ordered a radiator from them on the 18/4/17 and they promised to deliver the next day between 8am and 6pm HA HA HA no sign of delivery. Received a text from their shitty delivery company called DX saying issues with the network and delivery will be attempted the next day20/4/17 between 8am and 12pm. water the whole day and gave a call to DX expecting to get an answer where my radiator is? Alison the useless lady at the phone kept on making excuses : you should have recieved your order by now, oh sorry your order will be delivered tomorrow, I can't get hold of the delivery person, your order has been sent but it doesn't show on our system, I will call you back as soon as I get trough to the delivery person. on and on and on not one straight answer. waited for her call but nothing. Called Wickes customer service and they have no clue about where my order is or when will it be delivered. they promised it will be delivered by the end of the day before 6pm, so I waited but no sign at all, called wicked again and they promise that I will definitely get my delivery between 8am and 1pm the following day. Today 21/4/17, 14:35 and no sign of a delivery called wickes for an answer but they had none. called DX and Alison the useless lady had no clue and asked me if I can take the delivery the following day. my answer is no useless lady you can take the order back. ordered from Scewfix 5 more radiators yesterday and they kept me posted on every move and updated me with every single detail of the purchase as well as the delivery. I received the delivery this morning as they promised and sent me a text to review their service 10 out of 10. ParcelForce 10 out of 10 Wickes 0 out of 10 DX -10 out of 10 Alison the useless lady who her best excuse (sorry I was in meetings all morning and I don't have a direct contact to our delivery drivers) need replacing or the best thing to do is close DX for good. I think Wickes is going out of business and it shows in their stores and their services. Wickes if you are going out of business, good riddance as I will never be shopping with you again.